
Multi-location work requires cooperation between management and employees
A well-managed and healthy work community can benefit from multi-location work in many ways,” says Juha Eskelinen, Researcher.
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A well-managed and healthy work community can benefit from multi-location work in many ways,” says Juha Eskelinen, Researcher.
Five years have passed since the outbreak of the pandemic. During the pandemic, remote work became significantly more common in order to control infections, but now the situation has gradually returned to normal. But what is the new normal?
People discuss the benefits of working remotely a lot, but the office also has its good sides.
The COVID-19 pandemic hit us unexpectedly and hard, and its effects were felt all over the world. In the fight against COVID-19, Finland chose isolation tactics; closing the borders between regions, closing down restaurants and cinemas and switching to remote working were ways to combat the virus and stop its progression. The remote work phenomenon
Industrial employees want to participate in crisis management at their workplace,” says Tiina Saari, Researcher. The 5K model provides instructions.
Artificial intelligence has the opportunity to find areas for development in occupational safety by recording so-called human factors in the risk and safety information.
An ethics expert strongly recommends experimenting with different ways of using artificial intelligence, but at the same time staying alert.
Artificial intelligence or AI has penetrated working life more extensively and faster than we could have imagined a few years ago. People have many expectations, fears and questions concerning AI. It is also linked to several risks and challenges that should be discussed at the workplace. As the use of artificial intelligence increases, questions of
Generative AI applications are still very new in working life, but their use is becoming increasingly common, especially in specialist fields,” says Professor Atte Oksanen.
Artificial intelligence is already being used in many workplaces to search for and organise information. It has enabled us to develop wellbeing at work at Posti and Foibekartano and improve occupational safety at Outokumpu’s factory in Tornio.
”Young adults’ attitudes towards such matters as responsibility are very different from those of previous generations, and this is reflected in working life,” says Post-doctoral researcher Miia Grénman.
Young adults, those referred to as Generation Z, are enthusiastic and goal-oriented. This is a generation with access to unlimited information, and its representatives can set high demands for their work and employer. But is the world of work in Finland ready to offer these rising stars the kind of responsibility and challenges they are…
When we talk about young people in working life, we often reflect on the values of the younger generation and their attitudes towards working life. How we talk about working life has a major impact on the expectations young people have at the start of their careers. We hear worrying news about young people in working
The support of the employer or an older colleague can be paramount for a young employee just starting their career. It is important to strengthen their sense of efficacy and work management skills.
The employment service company Barona has introduced an app called Frendie, which allows young employees to find friends from among their colleagues to accompany them for a run or to a movie, for example, says Janne Lindfors, Barona’s EVP.
Recruitment discrimination can be targeted against job applicants with a foreign-sounding name, but it can also be based on factors such as age and gender.
In the best workplaces, everyone is allowed to be themselves, regardless of their age or factors such as autism. Diversity benefits everyone, not just those who belong to a minority, emphasises Visa Myllyntaus, who specialises in diversity.
A woman’s age seems to be a constant cause of discrimination in recruitment – whether the woman is young or middle-aged. The law demands equality, but this is not always achieved.
Telma magazine is once again in tune with the latest changes in working life. Anonymous recruitment is already in use in many organisations, but for most of them this leap towards an equal recruitment model that benefits everyone is still ahead. Traditions are not to be cherished in this respect. Recruiters should seriously question whether,
In anonymous recruitment, factors such as age or ethnic background cannot influence the selection of interviewees. But has it increased diversity at Metsä Group, the Museum of Finnish Architecture, Design Museum or the municipality of Janakkala?
“Developing emotional agency should be part of the strategy of all companies,” says Päivi Hökkä, who has studied continuous learning.
There is no workplace where emotions do not play a role. Emotions are engines that contain immense resources – and also obstacles. VTT and Skanska have had excellent results with practising emotional skills.
“Supervisors learn to identify their own emotions and encounter their employees through practice,” says Taina Hintsa, Professor.
When we interact with other people, emotions are always present, whether we want it or not. This is also true at workplaces. A robot would be a nice colleague in the sense that they would never let emotions get in the way. However, that would also make them pretty boring. Emotions are permitted and welcome
“Electricians at the metro depot sit down and pause to reflect so that they can solve, in a relaxed atmosphere, challenges that come up in their work,” says supervisor Markku Hukka from Kaupunkiliikenne Oy.
Creativity is a vital skill in working life because it helps with innovation and problem solving. Intuition, on the other hand, helps individuals make quick decisions. Creativity flourishes in an atmosphere of trust, but is there strength left for it in the non-ending stream of digital meetings?
The theme for the year’s last Telma issue is creativity at the workplace. Telma found creativity, for example, among software developers, metro depot employees and in accommodation services. Creativity is all around us, at each workplace and in every role. That is why it should not be tied up in consecutive Teams meetings and webinars.
“Creativity is inspired by the possibility to influence the content of one’s work,” says Carolina Mansikkala, HR Manager at Scandic hotels.
“Software development requires creativity in solving problems and in finding, for the customer, the best possible solution that stands the test of time,” says Mikael von Bonsdorff, Senior Software Engineer at Monad.
“Because the entire company, including the management, is committed to icebreaker safety culture, occupational wellbeing has improved in the challenging work environment,” says Pia Broumand, Chief Security Officer at Arctia Ltd.
Appropriate shift planning can support the work ability of engine drivers, says Toni Nokkala, Engine Driver and former occupational safety and health officer at VR.
At work, we have permission to discuss challenges in all areas of life, because stress in private life affects the ability to work, says Terhi Jaakonsaari, HR Director at Solita.
Many find “work ability management” a difficult term. Once you have gotten used to people management, should you now move on to managing work ability? Once you realise that you are still managing people, the term no longer feels so complicated any more. Work ability management has direct impacts on employees’ well-being and productivity and
Work disability caused by mental health issues and musculoskeletal disorders costs billions of euros for Finland every year. High-quality management practices that promote ability to work can radically turn the trend of wellbeing at work.
Talking to the cashier can be the only social encounter for a lonely person, says cashier Ingrid Kareketo.
I am lucky, because I could turn my hobby into a profession, says Marko Anttila, who plays for the Oulun Kärpät ice hockey team.
I am a small but important part of Finnish security, says Kaarle Wasama, Lieutenant, Senior Grade, at the Finnish Navy.
Who has the most meaningful job? Perhaps a doctor or a social worker? Or a police officer or a soldier? What about teachers? This is a pointless question with no right answer. In reality, all work is meaningful upon closer examination. If some work were completely meaningless, it would not exist. From the point of
At some point of our careers, we all question whether our work has any meaning. The younger generation, in particular, pays more and more attention to the content of their work and their own opportunities to influence it. The search for meaningfulness is also challenging employers.
“In addition to in-person work, occupational nurses can occasionally work remotely these days,” says Riikka Harjula-Pyylampi, Occupational Nurse at Pihlajalinna.
“Young people make up an important part of restaurant staff, and they are also shaping the employer’s ways of working,” says Anne Kokkonen, HR Director at NoHo Partners.
The COVID-19 pandemic transformed working life to the point of no return. This is excellent news for employees, as the culture is more flexible in terms of where, when and how people work. Employers, for their part, need the ability to trust and listen to employees and find out how to make them flourish.
Remote work is spoken about a lot these days, but we must remember that it only really concerns less than half of all people working. Working at the checkout in a supermarket or on the assembly line of a factory still means being present at the workplace. And, at least for the time being, operating
“Every once in a while, I go for a walk during a remote meeting, and our employer encourages it,” says Eva Koivunto from Visma.
In a small work community, communication is easy, says Juhana Rouhiainen.
Social Insurance Institution of Finland, or Kela, employees don’t often meet face-to-face, as even members of the same team may work in different cities, says Sannamari Ollikkala, Communications Manager.
“Face-to-face encounters are important when language skills are lacking,” says Jenni Vuorio, HR & Communications Director.
Workplaces are currently facing a wide range of communication challenges, including technology-related stress, a listening crisis, a need for genuine interaction, and power struggles in negotiations. Is it time to take the bull by the horns and change the direction of communication?
In the past, workplace communication was referred to as internal communication as opposed to external communication. Workplace communication is always an interaction, communicating with others either face-to-face or, increasingly today, via digital technology. The aim is to make everyone in the organisation not only aware of something but also to understand it. This requires discussion,
As a supervisor, I have many opportunities to build flexible solutions for different situations and, in this way, support well-being at work and mental health, says Director Salla Hakala.
An employee may be mentally unbalanced for many reasons, for work-related or non-work-related issues. Our genes also play a role. Mental health problems always cause harm to the employee and, at the same time, reduce work performance. In the worst cases, they lead to sick leave and a medical diagnosis. Mental health is perceived as
”It pays to take good care of your employees’ well-being even before sick leave has to be taken,” says Kea Tossavainen, a coder.
”At Alko, mental well-being is taken care of in many ways, and mental health problems are no longer taboo,” says Pauliina Kamppuri, Manager of Work Wellbeing, Occupational Health and Safety.
You work as yourself, with your resources and challenges. The workplace should take care of the employee’s mental well-being and react at the latest when their ability to work deteriorates – preferably much earlier.
For many people, the first thing that comes to mind when thinking about induction is getting a new person up to speed with their new job. But equally important is the induction of a long-serving employee when they move, for example, to a new office or department within the company. Nor should we forget the
Tristan Williams is originally from Wales but currently works in the marketing team at Vaisala. He started at the height of the COVID-19 pandemic, so the induction was done remotely.
Induction is an important part of the working relationship, particularly because it sows the seeds of commitment and motivation. This is what makes for successful induction.
Jyrki Toljander, Site Manager at TMV Service Oy, ensures that working with life-threatening forces is safe by providing careful training.
”Lahti, the European Green Capital in 2021, managed to make an energy conversion a couple of years ago and is well on its way to carbon neutrality ten years before other cities in Finland,” says Elina Ojala, the Environmental Director of the City of Lahti.
”I definitely wanted to work for a company that genuinely works to combat climate change,” says Consultant Annastina Saari from D-Mat, an expert company for a sustainable future.
”Fazer is an excellent example of how a company can prevent climate change with very concrete actions,” says Tomas Teräs, Technical Director of Fazer Bakery Finland.
There are many ways to get involved in climate action in the workplace. For example, we can develop recycling and stop brewing excess amounts of coffee. Climate change is already affecting working conditions – for instance, summer heatwaves can reduce work efficiency by as much as 75 per cent.
Do I travel by plane or train from Helsinki to Vaasa for work? Mitigating climate change at the individual level is not always difficult. In many cases, it is enough to think whether you could carry out each business trip and everyday chore a bit differently. Often you can. And often an alternative way of
Timo Pinomäki, Risk Management Director of the Construction Group, quickly discovers whether or not there is a culture of free discussion in a work community.
Janne Marjamaa, a technical work teacher, finds his work in upper secondary school inspiring, although changes in the job description cause uncertainty.
Do you want to share your thoughts and even the craziest ideas with your team? Do you feel like you are an important part of your work community and your involvement is essential? Congratulations, you probably work in a psychologically safe workplace.
The concept of psychological safety is relatively new in the Finnish Border Guard. Still, there is an increasing demand for open interaction in the work community today,” says Lieutenant Colonel Juha Kivelä.
The support and advice of the supervisor helped the cleaner Johanna Aho, especially at the beginning of the coronavirus pandemic, when uncertainty about her own safety and the safety of others weighed on her mind.
During the coronavirus pandemic, parish priest Pirkko Järvinen has met people through Teams and held services in an empty church, reaching the parishioners via radio.
During the coronavirus pandemic, a new way of thinking about safety has been created in the workplaces, which should continue also after the pandemic.
Jutta Karvonen, a specialist in workplace violence and a crisis supervisor, has supervised workplace violence management coaching processes in units in Päijät-Sote area (Päijät-Häme Joint Authority for Health and Wellbeing). The processes have begun to pay off: workplace violence has been reduced.
Digitalization is changing the role of people at work. Important metaskills are studied in innovative learning environments, such as the HyMy Village of Metropolia University of Applied Sciences.
Cyberskills, ethical behaviour, self-direction. These and other metaskills will be needed more than ever in work life in the future. Employers have to make sure that their employees keep up with the changes.
Mental health problems and concern about coping at work are on the increase among young workers. The well-being of the employees of StaffPoint, a staff rental firm, is supported at all stages of their employment relationship.
Every organization should find flexible solutions that look like their employees – solutions that help to balance work, family and leisure time. There are many possibilities and the benefits are obvious. An employee whose work is flexible, feels well and is efficient.
A modern leader can be a coach, a facilitator, or something entirely different. Keeping up with the rapid changes demands a new kind of courage from the management of an enterprise.
The coronavirus pandemic took societies and businesses around the world by surprise. The restaurant and tourism sectors were hit the hardest. Finnish restaurant owner Henri Alén knew that clear communication is vital in crisis management. Only in that way is it possible to recover from a crisis with the least damage – if it is…
The coastal region of Pohjanmaa province in North-Western Finland is known for its entrepreneurship and for its tradition of helping neighbours. Immigrants feel that this is a good place to live, in an atmosphere of equality.
The Non-discrimination Act stipulates the equal treatment of people regardless of their work task and background. How is this carried out in practice?
Kesko Corporation employs about 23 000 people in eight different countries. Detailed action models are needed for taking care of the personnel’s health and well-being. The K-Well wellness programme emphasizes that each employee can promote their own well-being.
Many ways to ensure corporate wellness have been implemented at programming enterprise Geniem in Tampere. On a bad day your workmates stay with you, on a good day thanks are given abundantly.
Customer service and interaction are central issues in work on a ship. But where can one find the strength to cope with each encounter, especially when facing a dissatisfied customer? The employees of Viking Line are coached to deal with customer encounters by using sociodrama.
The Helsinki Central Library Oodi has been called the living room of the citizens. It is open to everybody – those just dropping by, those spending time, and those with various tasks to do. Oodi is much more than just a library, although it is that too. Customer service is of top priority to the…
Young people want to get feedback about their work, as well as the support of their supervisor and work community in order to cope at work. The work guidance of young employees is being revised at Fortum Co. as the enterprise culture is changing.
Year after year, Kraton Chemical Company in Oulu succeeds in getting eager young workers as substitutes and trainees. Effective cooperation with the local schools and colleges, and looking after the needs of the young people pays off.
Mobile workers are usually ones who enjoy the independence of the work. They may still feel that they belong to a group, explain three employees of Kone Corporation, which manufactures lifts.
Technological advancements has significantly lightened the work of truck drivers, but tightened timetables add to the stress of mobile work. Driving time regulations, good work planning and measures to improve the worker’s well-being help drivers to cope.
At the beginning of the decade, problems arising from physically heavy work were seen at the regional health care centres of Central Finland. Developing ergonomic working methods and investing in patient handling devices significantly improved the daily life of the nurses as well as of the patients.
The Unit of International Affairs at Kela (The Social Insurance Institution of Finland) is located in premises that have been renovated with the aim of enabling work that demands concentration. There are no private work rooms, but many other means are used to support concentration-demanding work in a multi-space office.
How do shift work, night work and overtime work affect the life of employees and supervisors? Researchers emphasize the importance of recovering and getting enough sleep. The employees and manager of Prisma supermarket at Kannelmäki tell us what working 24/7 means in practice.
Four years ago a 12-hour work-shift system was taken into use at BillerudKorsnäs paper mill. It has proven to be outstanding compared to 8-hour shift systems.
Controlling chemical risks is a question of life and death in the glue business. Risk control and safety are in top shape at Kiilto, an enterprise specializing in adhesive substances. Each employee is encouraged to develop and improve his work environment.
Safety is everybody’s business at the Yara factory in Siilinjärvi.
Fluent work, freedom of choice, grand parents’ leave, clear interaction models, a strong emphasis on the employees’ wellbeing-at-work. Creativity is not possible without trust, and motivated people provide the best customer services.
The work contracts on construction sites are divided among several enterprises. The work orientation and guidance of the workers has to be planned in detail.
The 2+1 coaching model used at Skanska’s construction sites helps students in the construction sector to get a grip on work life. Older and more experienced workers train the young people, and in this way also get more motivation for their own work careers.
Renewing the wage system and the work time system reduced expenses at the Rescue Department of Etelä-Karjala (Southern Karelia). The saved money was invested in the employees’ well-being at work and in training. In this way the work ability of the fire fighters can be maintained as long as possible.
Hazardous psychosocial loading, caused by haste, stress and continuous disruptions to the work, should be taken seriously. This problem has been tackled effectively in the hospital district of Satakunta.
Working on a ship demands patience and the ability to stand pressure. A good team spirit helps to cope in tight-knit work community. Sometimes the time at sea may stretch to over a month without seeing your family and friends.
If you want an organization culture that supports collaborative development at your workplace, get the entire personnel to engage in the collaboration already at an early stage. The employees will then commit more readily to common goals, and positive leaps in production and quality improvement will occur as a result. The personnel of Stora Enso’s…