Bosses who take emotions into account build a strong work community
“Developing emotional agency should be part of the strategy of all companies,” says Päivi Hökkä, who has studied continuous learning.
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“Developing emotional agency should be part of the strategy of all companies,” says Päivi Hökkä, who has studied continuous learning.
There is no workplace where emotions do not play a role. Emotions are engines that contain immense resources – and also obstacles. VTT and Skanska have had excellent results with practising emotional skills.
“Supervisors learn to identify their own emotions and encounter their employees through practice,” says Taina Hintsa, Professor.
When we interact with other people, emotions are always present, whether we want it or not. This is also true at workplaces. A robot would be a nice colleague in the sense that they would never let emotions get in the way. However, that would also make them pretty boring. Emotions are permitted and welcome
“Electricians at the metro depot sit down and pause to reflect so that they can solve, in a relaxed atmosphere, challenges that come up in their work,” says supervisor Markku Hukka from Kaupunkiliikenne Oy.
Creativity is a vital skill in working life because it helps with innovation and problem solving. Intuition, on the other hand, helps individuals make quick decisions. Creativity flourishes in an atmosphere of trust, but is there strength left for it in the non-ending stream of digital meetings?
The theme for the year’s last Telma issue is creativity at the workplace. Telma found creativity, for example, among software developers, metro depot employees and in accommodation services. Creativity is all around us, at each workplace and in every role. That is why it should not be tied up in consecutive Teams meetings and webinars.
“Creativity is inspired by the possibility to influence the content of one’s work,” says Carolina Mansikkala, HR Manager at Scandic hotels.
“Software development requires creativity in solving problems and in finding, for the customer, the best possible solution that stands the test of time,” says Mikael von Bonsdorff, Senior Software Engineer at Monad.
“Because the entire company, including the management, is committed to icebreaker safety culture, occupational wellbeing has improved in the challenging work environment,” says Pia Broumand, Chief Security Officer at Arctia Ltd.
Appropriate shift planning can support the work ability of engine drivers, says Toni Nokkala, Engine Driver and former occupational safety and health officer at VR.
At work, we have permission to discuss challenges in all areas of life, because stress in private life affects the ability to work, says Terhi Jaakonsaari, HR Director at Solita.