Tomorrow’s work life, new metaskills
Cyberskills, ethical behaviour, self-direction. These and other metaskills will be needed more than ever in work life in the future. Employers have to make sure that their employees keep up with the changes.
Telma 2/2022
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Protecting the workforce of the future
Mental health problems and concern about coping at work are on the increase among young workers. The well-being of the employees of StaffPoint, a staff rental firm, is supported at all stages of their employment relationship.
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Let’s make a family-friendly workplace
Every organization should find flexible solutions that look like their employees – solutions that help to balance work, family and leisure time. There are many possibilities and the benefits are obvious. An employee whose work is flexible, feels well and is efficient.
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The portrait of tomorrow’s leader
A modern leader can be a coach, a facilitator, or something entirely different. Keeping up with the rapid changes demands a new kind of courage from the management of an enterprise.
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Henri Alén: ”A quick reaction saved us”
The coronavirus pandemic took societies and businesses around the world by surprise. The restaurant and tourism sectors were hit the hardest. Finnish restaurant owner Henri Alén knew that clear communication is vital in crisis management. Only in that way is it possible to recover from a crisis with the least damage – if it is…
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Enough work for everybody in Närpiö
The coastal region of Pohjanmaa province in North-Western Finland is known for its entrepreneurship and for its tradition of helping neighbours. Immigrants feel that this is a good place to live, in an atmosphere of equality.
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Towards equality and non-discrimination in work life
The Non-discrimination Act stipulates the equal treatment of people regardless of their work task and background. How is this carried out in practice?
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Well-being from cooperation
Kesko Corporation employs about 23 000 people in eight different countries. Detailed action models are needed for taking care of the personnel’s health and well-being. The K-Well wellness programme emphasizes that each employee can promote their own well-being.
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A red flag on the table and abundant thanks
Many ways to ensure corporate wellness have been implemented at programming enterprise Geniem in Tampere. On a bad day your workmates stay with you, on a good day thanks are given abundantly.
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Using drama in teaching employees to encounter people in their work
Customer service and interaction are central issues in work on a ship. But where can one find the strength to cope with each encounter, especially when facing a dissatisfied customer? The employees of Viking Line are coached to deal with customer encounters by using sociodrama.
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Encounters are the best
The Helsinki Central Library Oodi has been called the living room of the citizens. It is open to everybody – those just dropping by, those spending time, and those with various tasks to do. Oodi is much more than just a library, although it is that too. Customer service is of top priority to the…
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Job satisfaction and feedback are important to young people
Young people want to get feedback about their work, as well as the support of their supervisor and work community in order to cope at work. The work guidance of young employees is being revised at Fortum Co. as the enterprise culture is changing.