
Juhana Rouhiainen from Dry Kuivaus: I want to, at least, hold negotiations face to face
In a small work community, communication is easy, says Juhana Rouhiainen.
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In a small work community, communication is easy, says Juhana Rouhiainen.
Social Insurance Institution of Finland, or Kela, employees don’t often meet face-to-face, as even members of the same team may work in different cities, says Sannamari Ollikkala, Communications Manager.
“Face-to-face encounters are important when language skills are lacking,” says Jenni Vuorio, HR & Communications Director.
Workplaces are currently facing a wide range of communication challenges, including technology-related stress, a listening crisis, a need for genuine interaction, and power struggles in negotiations. Is it time to take the bull by the horns and change the direction of communication?
In the past, workplace communication was referred to as internal communication as opposed to external communication. Workplace communication is always an interaction, communicating with others either face-to-face or, increasingly today, via digital technology. The aim is to make everyone in the organisation not only aware of something but also to understand it. This requires discussion,