Käytämme evästeitä tarjotaksemme paremman käyttökokemuksen ja henkilökohtaista palvelua. Suostumalla evästeiden käyttöön voimme kehittää entistä parempaa palvelua ja tarjota sinulle kiinnostavaa sisältöä. Sinulla on hallinta evästeasetuksistasi, ja voit muuttaa niitä milloin tahansa. Lue lisää evästeistämme.
”Young employees can be encouraged in small everyday encounters, through constructive feedback and genuine appreciation. A safe atmosphere also provides opportunities for critical feedback and professional growth,” says Henna Heinilä, Senior Teacher at Haaga-Helia.
Encouraging discussion builds trust and helps to engage young employees in their workplace.
”Positive emotional experiences support the creation of trust and strengthen commitment. Emotions are part of decision-making and affect the building of trust,” says Henna Heinilä, Senior Teacher at Haaga-Helia, who studied encouraging discourse in the KaPu project.
Appreciative encounters, thanking, encouraging and creating faith are examples of things that can be used to create positive emotional experiences for young employees.
”Talking is one part of the encouraging atmosphere, but it also involves everything else in the everyday life at the workplace. All micro-encounters, such as asking for lunch or asking how the other is doing, build positive emotional experiences,” she emphasises.
A safe zone is created in a work community where psychological safety prevails.
Encouragement does not only mean praise and thanks, but also critical feedback can be encouraging if it helps the employee to grow and develop.
“The employee must feel that the work community offers a safe zone for their growth and learning,” Heinilä says.
A safe zone is created in a work community where psychological safety prevails. In a safe work community, people dare to say difficult things out loud and take risks without fear of punishment.
Cognitive consistency, putting the common goals into words, increases safety and helps focus criticism on work rather than individual characteristics.
“Psychological flexibility means being prepared to hear the other person’s perspectives and thereby regulate ways of discussing even difficult matters,” Heinilä says.
Young people should be invited into the work community as equal colleagues.
How the young employee is included in the community is crucial. Their inexperience should not be emphasised.
”Young people should be invited into the work community as equal colleagues, giving them suitable tasks and opportunities to grow and learn.
Onboarding is a process that requires practical work and gradual progress instead of going through a pre-prepared onboarding list every day.
“A new employee will gradually be able to take over new things with the support of colleagues,” Heinilä explains.
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